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April 2026

Scam.SG Launches Seller Feedback Centre: Singapore's First Cross-Platform Intelligence Tool for E-Commerce Sellers

Singapore, April 2026 — Scam.SG has launched the Seller Feedback Centre (scam.sg/seller-feedback-centre), a free, anonymous community intelligence platform for e-commerce sellers operating across Singapore's major online marketplaces.

The Seller Feedback Centre enables sellers on Shopee, Lazada, TikTok Shop, Amazon, Carousell, Facebook Marketplace, and 10+ other platforms to report buyer behaviour patterns — including non-delivery claims, return fraud, payment disputes, and repeat cancellations — anonymously and without login.

Submissions are cross-referenced with existing reports to build buyer behaviour profiles across platforms. The tool is designed explicitly for sellers: unlike consumer-facing scam reporting tools, the Seller Feedback Centre addresses fraud and problem behaviour directed at businesses, not by them.

"E-commerce sellers in Singapore face buyer-side fraud that has no dedicated reporting channel," said a spokesperson for OnScam (SG) Pte. Ltd. "The Seller Feedback Centre fills that gap — and because it's anonymous and cross-platform, the intelligence gets stronger with every submission."

The Seller Feedback Centre supports 14+ platforms, 6 issue categories, and accepts submissions in under 2 minutes. Access at scam.sg/seller-feedback-centre.

For media enquiries, contact via scam.sg/contact-us (Media / Press category).


For media enquiries, submit via scam.sg/contact-us — select the Media / Press category.


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About Scam.SG

Scam.SG is Singapore's homegrown business trust and anti-scam platform, with authenticity profiles on over 621,000 Singapore-registered businesses. We verify businesses, educate the public on how scams operate, and detect and disrupt scam activity, helping consumers and business associates reduce the risk of falling into a scam. Our analysis uses proprietary algorithms to assess and score Singapore business entities based on publicly available data signals. A lower score does not mean a business is a scam. Visit scam.sg/terminology for definitions of all platform terms.

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Disclaimer

Scam.SG is operated by OnScam (SG) Pte. Ltd. We are not affiliated with, endorsed by, or sponsored by any government agency or department. The information provided on Scam.SG (the “Website”) is sourced from publicly available data, including but not limited to ACRA (Accounting and Corporate Regulatory Authority) data from data.gov.sg and other publicly accessible sources. Whilst we strive to ensure the accuracy and reliability of the data presented, we cannot guarantee its completeness or timeliness. Read more at our disclaimer page.


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